At Sample Supports, we are continually looking for ways to improve the customer and family experience and strengthen how we partner with you. As part of that ongoing effort, we identified that providing guardians with visibility into what their loved ones are doing day in and day out is a meaningful next step in supporting transparency, communication, and connection.
For that reason, we are introducing guardian view-only access to Therap, our secure documentation system. This will be the first time guardians have direct access to select service and behavior documentation, and we are excited to offer this as an additional layer of visibility and collaboration.
Website: https://secure.therapservices.net
Username: [Insert Username]
Temporary Password: Welcome1
Provider Code: SAMPLE-CO (is case sensitive and must be all caps)
You will be prompted to update your password upon first login.
As a guardian, you will have view-only access to the following areas, as applicable to your loved one’s services:
This access is intended to help you better understand how services are being delivered and to support shared understanding across families, providers, and our team.
Therap offers step-by-step guides and short videos to help you navigate the system:
We understand that new system access can come with questions. If you need assistance logging in or have questions about what you see, please let me know. We are happy to support you and walk through the system together.
Thank you for your continued partnership and trust!
Welcome! BambooHR is the HR system used by Sample Supports to manage important employee and caregiver information—including time tracking, payroll, benefits, and more. To access your BambooHR account:
It is important to us that everyone has the opportunity to report any concern they may have and feel confident that the top leadership team at the company will see it and review it. By submitting this form, our executive team will receive a notification and review the concern. We take concerns seriously and will thoroughly investigate if needed as well as edit our current processes if changes need to be made.
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